PetMedics offers free shipping for all domestic orders over $75. All in-stock orders ship from our warehouse within next 3 business days. If your item has sold out or there is any other problem with your order, you will be informed within 48 hours.

International Shipping
PetMedics ships via UPS Worldwide and UPS Worldwide Express. Please note all shipping, duties and taxes are at the responsibility of the customer. Your shipping rate will be shown at checkout.

Returns and Exchanges

All items that have been purchased at full price from may be returned within 30 days of purchase for refund or store credit. Returned items must have original tags and packaging and be in new, unopened condition.

To initiate a return, please contact Customer Service with your order information.

Warranty Information

To inquire about warranty information, please contact Customer Service with your order number.