1-year limited replacement warranty.

Who provides this warranty?

Petmedics LLC provides this limited replacement warranty for the PetMedics non-contact digital dog thermometer, model 2P1R0006.

Coverage and duration

Manufacturing defects under normal use are covered for one year from the original purchase date. For an approved covered claim, PetMedics provides a replacement thermometer. This warranty does not cover accidental damage, misuse, or ordinary wear.

United States purchases only

This limited warranty applies only to purchases made in the United States. International purchases are not covered.

Shipping costs

Customers are responsible for all shipping costs associated with an approved warranty replacement, including shipment of a product to PetMedics if requested and shipment of the replacement to the customer. Our support team will explain the applicable shipping arrangements and costs before you proceed. Do not send a product until you receive instructions.

Registering your purchase

Please register within 30 days of purchase and retain your purchase receipt. Registration alone does not approve a claim. An unregistered or late-registered purchase is not automatically denied through this website. Marketing subscription is optional and is not required for registration or support.

How to request a replacement

1. Email support@mypetmedics.com with a description of the issue and your registration reference, if available.
2. Present your purchase receipt. Its purchase details must match the information entered at registration.
3. Wait for our support team to review the claim and provide instructions, including any requested return and customer-paid shipping arrangements.

For general support, use our Contact Us form. Our team replies within 1–2 days.

Warranty contact

Petmedics LLC
34 West 33rd St, Floor 2
New York, NY 10001

Your rights

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Nothing in this warranty excludes rights or remedies available under applicable law. Registration, warranty rights, and marketing subscription are separate.